You've thought about it for a while. You've asked friends and family what their experience has been. Finally, you make the decision to put solar on. But wait, how do you know who you're dealing with?
These are often concerns when considering who to choose when going solar. Let's face it, the solar industry has had it's fair share of bad apples.
Solahart systems, both hot water and electricity, are of the highest quality. Rigorous and ongoing testing ensures that you, the end user, will only receive a product from us that has proven it is worthy. As a result, Solahart offer comprehensive warranties through each of their dealers, meaning you don't have to track down an elusive off-shore company if you have any problems.
Each Solahart store is privately owned. This means that as an Authorised Solahart Dealer, we not only have the reputation of Solahart to protect, but our own business as well. That's why we strive hard to ensure each and every one of our customers is satisfied with the service we have provided. It is extremely important to us that you receive a quality experience from initial contact through to final installation, by a business composed of professional yet friendly people.
To help put your mind at ease, here's a sample of some of the feedback we've received over the years.
"[customer] is delighted with it's dealings with the local Solahart representatives. Sound initial advice, prompt and professional installation and continual contact and feedback has ensured that all aspects of the quality standards required by [customer] have been met"
"Thank you for all your help, and for making this entire process easy. I have begun to lose faith in big business, as they chase the dollars and forget the customer. I would recommend Solahart from the service you have provided to us alone. Thanks again."
" Fantastic service, super fast service and great that we were able to have temporary hot water considering we had no hot water for 2 days already! Very well explained."
"We were very pleased with your follow up calls etc. You worked hard for us with coordination of installers etc. at short notice."
"The information provided, the quotation, the installation etc. can't be faulted. We were very impressed with everything in relation to Solahart. Workmen very efficient, clean, tidy tradesmen. Congratulations to all. We would be happy to recommend your company."
"We were very pleased indeed that we chose Solahart in every aspect of the installation, service, etc. We would certainly recommend you!"
"Trish often went beyond what was required to make sure the installation went well and that we were happy with the outcome."
"The service we received was excellent. Nothing was too much trouble, even making an extra trip regarding placement of the Solar Heating on tiled roof. We have no hesitation in telling anyone who we dealt with. It was excellent service, even in filling in the forms after installation. Thank you."
"Fantastic - Well done & Thanks :) "
"Very pleased. Courteous and very helpful people. Ours was a long experience getting things started before our house was built. Accurate and clear instructions for the builder to follow. Excellent outcome. Thanks everybody."
"A job well done! Right from initial contact to installation. (Nice to meet very pleasant people). Thank You!"
"From initial phone call, I have received excellent information-details, courtesy and outstanding customer service from the Solahart team. I thank you all."
"Very please with punctual appointments and correspondence."
"Thanks, Trish, for your competent, friendly, thorough and generally excellent service."
"Most satisfied with the whole process."
"Trish & Gary - wonderful people - good follow up, through everything. Very impressed with installers. System works fantastic. Great hot water. Will recommend to others."
"The whole process from initial visit to installation to finalise paperwork was well executed."
"Excellent service. You may use me for any customer referral."
"Fantastic service. Very friendly. We would not hesitate to recommend you to others."
"Very happy. Thanks very much!"
"Very pleased with the professional service from start to finish. Additional assistance and information very much appreciated."
"Our thanks to Trish & Gary for their friendly and helpful service. (It was a pleasure doing business with you). Our thanks also to [plumber]. He is a good installer and has a friendly personality. Job well done."
"...thank you for your complete and full understanding of our requests and needs in this matter which your people have performed for us. Furthermore, I would have no hesitation whatsoever of recommending you and your people to do work in this area if you should need it to convince future clients of the company's ability to complete the designated work. Again, take a bow - you and your people deserve it."